1. Introduction

Welcome to Interiorfy Me. These terms and conditions outline the rules and regulations for using our services. By engaging our services, you accept these terms and conditions in full. Do not continue to use Interiorfy Me's services if you do not accept all the terms and conditions stated on this page.

2. Service Agreement

Interiorfy Me provides professional home organisation services across Sydney. Our services include, but are not limited to, home organisation, decluttering, and storage solutions. By booking our services, you agree to:

  • Provide accurate and complete information about your requirements
  • Grant reasonable access to spaces requiring organisation
  • Make timely decisions about items during decluttering processes
  • Communicate any specific requirements or concerns before service commencement

3. Bookings and Cancellations

All bookings are subject to our cancellation policy:

  • 48 hours notice required for cancellation or rescheduling
  • 50% fee applies for cancellations within 24-48 hours
  • Full fee applies for cancellations within 24 hours
  • Exceptional circumstances considered at our discretion

4. Payment Terms

Our payment terms are as follows:

  • 50% deposit required to secure booking
  • Balance due upon service completion
  • Additional costs (storage solutions, etc.) agreed upon in advance
  • Payment methods accepted: Direct Bank Transfer, Credit Card

5. Privacy and Confidentiality

We respect your privacy and maintain strict confidentiality regarding:

  • Personal information and documentation
  • Photos and media (used only with explicit permission)
  • Client details and service specifics
  • Personal items and belongings

6. Liability

While we take utmost care with your belongings, please note:

  • We are not responsible for pre-existing damage
  • Clients must identify valuable or fragile items
  • Insurance coverage details available upon request
  • We recommend client presence during services

7. Service Delivery

Our commitment to service delivery includes:

  • Professional and respectful conduct
  • Adherence to agreed timeframes
  • Regular communication throughout service
  • Quality assurance checks

8. Storage Solutions and Products

Regarding storage solutions and products:

  • Product recommendations are suggestions only
  • Client approval required for purchases
  • Product warranties handled by manufacturers
  • Installation services quoted separately

9. Satisfaction Guarantee

We strive for complete client satisfaction:

  • Same-day resolution of concerns where possible
  • Follow-up support available post-service
  • Maintenance recommendations provided
  • Client feedback welcomed and addressed promptly

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be:

  • Posted on our website
  • Communicated to active clients
  • Effective from the date of posting
  • Previous terms honored for existing bookings

Contact Us

For questions about these terms and conditions, please contact us at [email protected]

Last updated: December 2024