Questions people ask us

Mary and Hajer work through what is in a room, help you decide what stays, and then set the space up so those things have a place that makes sense. That covers decluttering and organisation across whole homes or single rooms, including kitchens and pantries, wardrobes, garages, kids rooms, home styling, homewares sourcing and follow-up visits.

Decluttering is the deciding part: what stays, what goes to charity, what gets recycled and what has expired. Organising comes next, once you know what you are storing. Where both are in scope, sorting comes before storage products are chosen.

Yes. Home styling can cover furniture layout, colour, decor and finishing details chosen for the room you have. It suits a lived-in refresh, a home that has just been organised, or getting rooms ready before photography and inspections.

We look for storage, containers, labels, furniture and homewares that fit your measurements, your budget and the way the room is used. Options are compared and shown to you before anything is ordered. It is part of an organisation or styling brief, not a general shopping service.

Yes, as part of home organisation. Desk storage, paperwork, cables and separate zones for different tasks, planned around the equipment and habits already in the room.

No. We are not cleaners, removalists, tradespeople or a renovation service, and we do not handle hazardous waste. If a room is cluttered, we are the right call. If it is clean but full, we are still the right call. If it is empty but dirty, you want a cleaner.

Four of them:

• We talk about the rooms: on the phone or in your home, covering what is not working and what you want back.
• You get a scope and a quote: the rooms, the order of work, the products involved and the likely number of sessions.
• We sort and set up: hands-on work in your home, grouping, zoning, labelling and placing storage products where they help.
• We hand it back: a walk through the finished rooms, plus a short reset routine and any follow-up worth booking.

It depends on the room, the volume, the pace of decisions, how reachable the storage is and whether products need to be ordered. Larger scopes can be staged, and Mary and Hajer give you a range once the work is clear.

You need to be available for decisions about your belongings. How much of the session requires you in the room depends on the agreed work and what can be completed without another choice from you. Nothing leaves without your approval.

Please do not. Sort first, measure second, buy third. We can often reuse containers you already own, and anything new is chosen once we know what is staying and how much room it needs.

They are grouped as we go into donate, recycle and dispose. Charity pickup, recycling drop-off or rubbish removal can be arranged when that is part of the agreed scope. Anything sentimental or valuable stays your call, always.

No. You keep what you want to keep. Mary and Hajer will ask questions about how often something gets used and where it would live, but the decision is yours and the pace is set by what feels manageable.

It depends on how many rooms are involved, how much there is to sort, how much help you want with the deciding, whether products need sourcing and how long the whole thing runs. We write a quote once the scope is clear. Call 0420 566 181 to talk it through, or read our guide to home organisation costs in Sydney for the factors that shape a quote.

Call, email, or use the contact form. Tell us which rooms need help, what is hardest about them and your suburb. Photos are genuinely useful. Mary and Hajer will suggest a starting point and quote it once they understand the scope.

It varies with the season and the size of the job. If you have a fixed date, a move, a photography booking, family arriving, get in touch as early as you can and we will tell you what can be scheduled.

Cash or bank transfer, usually on completion. Longer multi-day projects can be split into staged payments tied to milestones. You get an invoice with the work itemised.

Yes. Mary and Hajer source products for pantries, wardrobes, kitchens and other rooms, after the space has been sorted and measured.

Shelf depth, drawer height, what you are storing and how often you reach for it all change the answer. A container that works beautifully in one pantry may be too tall or too deep for the next one. That is why measuring comes before buying.

The Interiorfy Me store shows the kinds of products we tend to reach for. What actually gets used in your home is still decided after the room is measured and the plan is set.

Yes. Packing and unpacking support can include cutting down what moves, packing room by room, labelling properly, then unpacking and setting up the new place. The scope depends on your date, the size of the home and which rooms you need working first.

Downsizing support means working out what fits the next home, sorting the rest into keep, gift, donate and dispose, and setting up practical storage in the smaller space. The pace is agreed with the person making the decisions.

Yes. Decluttering support covers inherited belongings and family homes, at whatever pace the family needs. We can group keepsakes, documents and household items for review. We are not legal advisers, valuers or a probate service, and we do not clean.

They can. When clutter is blocking the room, start with decluttering so the surfaces and cupboards are clear, and only then do styling decisions get made. Styling is easier to plan once everyday items have clear places.

Yes. Pre-sale decluttering and styling can edit what is on show, adjust the layout and finish key rooms before photography or an inspection. The Interiorfy Me brief covers room presentation, not the sale campaign or its outcome.

The categories are planned around the people using the room, the available storage and what needs to stay close at hand. Mary and Hajer explain every zone at handover, and a follow-up visit can adjust the setup if the household changes.

Short resets that fit your week, everyday things going back to their zone, and a look at anything that no longer has a place. We explain the system at handover and can come back for a refresh. For more, read practical habits for staying organised.

Yes. A follow-up can refresh existing zones, respond to a change in the household or extend the work into another room. Quarterly refreshes and ongoing maintenance can be arranged for households that want regular help.

Sydney City, the Eastern Suburbs, Inner West, North Shore, Northern Beaches, Hills District, Parramatta, Ryde and St George. The locations page lists every suburb in each of them.

Monday to Saturday, 9am to 5pm. Sunday is closed. Tell us which day suits and we will talk through how long your project is likely to take.

Yes. The plan starts with the measurements, access and storage already in the apartment. That can include built-in wardrobes, galley kitchens, compact laundries and shared living areas. There are more ideas in our storage guide for Sydney apartments.