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Frequently Asked Questions
Common questions about our professional home organisation services in Sydney, answered by Mary and Hajer with over 15 years combined experience.
Our Services
Our professional home organisers Sydney provide a full range of services including whole-home organisation, decluttering services, kitchen and pantry organisation, wardrobe organisation, workspace setup, home styling, personal shopping, and custom storage solutions. We create customised organisation systems that work for your lifestyle and help maintain long-term order in your home.
Decluttering focuses on sorting through your belongings and deciding what to keep, donate, or discard. This reduces the volume of items in your home. Home organisation takes it a step further by creating functional systems, zones, and storage solutions for the items you keep. Our service typically combines both: we declutter first, then organise everything into intuitive systems designed around your daily routines.
Yes, we offer professional home styling as part of our service range. This includes arranging furniture, selecting décor, and creating cohesive, visually appealing spaces. Whether you're preparing for a sale, refreshing your living areas, or want your newly organised home to look its best, our styling service brings everything together beautifully.
Our personal shopping service includes sourcing and purchasing storage solutions, containers, labels, and organisational products tailored to your specific spaces and needs. We know exactly which products work best for different areas of the home, so you avoid wasting money on items that don't fit or function well. We handle the research, purchasing, and delivery so everything is ready for your organisation session.
Absolutely. We specialise in creating productive, clutter-free workspaces. Our workspace organisation service includes desk and storage optimisation, filing systems, cable management, and creating zones for different tasks. Whether you work from home full-time or need a tidy study area, we design a setup that boosts focus and efficiency.
Process & What to Expect
Our process follows four simple steps:
1. Consultation: We start with a free phone or in-home consultation to understand your needs, assess your spaces, and discuss your goals. 2. Custom Plan: We create a tailored organisation plan with a clear scope of work, timeline, and transparent pricing. 3. Organise: Our team arrives with all necessary supplies and gets to work, sorting, decluttering, and installing custom organisation systems. 4. Maintain: We walk you through your new systems, share maintenance tips, and provide follow-up support.
A typical room organisation takes 4 to 6 hours, while whole-home projects may take 1 to 3 days depending on size and complexity. Smaller focused projects like a pantry or wardrobe can often be completed in a single half-day session. We provide a detailed time estimate when you get in touch so you know exactly what to expect.
We recommend being present for the initial consultation and the start of the first session so we can understand your preferences and decision-making style. After that, many clients are comfortable leaving us to work independently. We always respect your home and belongings, and we'll check in with you on any decisions about items to keep, donate, or discard.
No. We assess your space first and recommend appropriate storage solutions as part of the service. We can source quality organisational products at competitive prices, or work with items you already have. This ensures you only purchase what you actually need for your home organisation system, avoiding unnecessary spending.
We help you sort items into categories: keep, donate, sell, recycle, and discard. We can arrange donation pickups with local charities, advise on selling valuable items, and ensure recyclable materials are disposed of responsibly. Our goal is to minimise waste and find the best outcome for every item.
Pricing & Booking
Our professional home organiser services start from $350 for smaller projects like single rooms. Full home organisation and decluttering projects range from $800 to $2,500+ depending on home size and scope. We provide detailed quotes with transparent pricing and no hidden costs. Call us on 0420 566 181 for a personalised estimate. For more detail, read our guide to home organisation costs in Sydney.
Simply get in touch via phone, email, or our contact form. We'll discuss your goals, understand your spaces, and provide a clear, personalised quote. There is no pressure. We want you to feel confident and informed before committing to any service.
We recommend booking at least 1 to 2 weeks in advance to secure your preferred dates. However, we understand that sometimes you need help sooner. We do our best to accommodate urgent requests when our schedule allows. Peak seasons (spring and the lead-up to Christmas) tend to book out faster, so early booking is advisable during those periods.
We accept cash and bank transfer payments. Payment is typically due upon completion of the service. For larger multi-day projects, we may arrange staged payments aligned with project milestones. We provide a clear invoice with a full breakdown of services rendered.
After-Service & Maintenance
Absolutely. We don't just organise your space. We create sustainable systems tailored to how you live. Every container, label, and zone is designed around your natural habits and routines, making it effortless to maintain. We also teach you simple maintenance strategies and provide written guidelines so you can keep everything beautifully ordered long after we've finished.
Our Sydney professional organisers teach you simple maintenance systems during the organisation process. We provide written guidelines, quick daily routines (just 10 to 15 minutes per day), and strategies for involving family members. The key is the "one in, one out" rule and having a designated place for everything, both of which our systems are built around. For more tips, read our 10 professional secrets to staying organised.
Yes, we offer follow-up sessions for clients who want a refresh, need help maintaining their systems, or have new areas to tackle. Many clients book seasonal top-ups (particularly before holidays or at the start of a new school year) to keep everything running smoothly. We also offer ongoing maintenance packages for clients who prefer regular professional support.
Service Areas & Availability
Our professional home organiser team services all Sydney areas including the Eastern Suburbs, North Shore, Inner West, Northern Beaches, Hills District, Parramatta, Ryde, St George, and Sydney City. We provide the same high-quality, personalised approach regardless of location. Visit our service areas page for a full list of suburbs we cover.
We're available Monday to Saturday, 9am to 5pm. We do our best to work around your schedule and can sometimes accommodate early starts or specific time requests. We're closed on Sundays and public holidays.
Absolutely. We love working with small spaces. In fact, compact living often benefits the most from professional organisation. We're experienced with Sydney apartments of all sizes and specialise in maximising every centimetre of available storage. From built-in wardrobes and galley kitchens to studio apartments, we create clever systems that make small spaces feel spacious and functional. For inspiration, explore our storage solutions for Sydney apartments.
Still Have Questions?
Contact Mary and Hajer for a free, no-obligation consultation about organising your Sydney home.